Refund Policy
At Air Deal Hub, customer satisfaction is our priority. We understand that travel plans may change unexpectedly. This Refund Policy explains how refund requests are processed for flight bookings and related travel services. By using our services, you agree to the terms outlined below.
1. Airline Refund Rules
Refund eligibility depends entirely on the airline's fare rules, ticket conditions, booking class, and applicable airline policies. Some tickets are fully refundable, while promotional or discounted fares may be partially refundable or non-refundable.
2. Refund Request Process
Customers may request a refund by contacting our customer support team. Our travel specialists will review your booking, verify the applicable airline rules, and submit the refund request on your behalf when eligible.
3. Processing Time
Refund processing times vary depending on the airline and payment provider. Most eligible refunds are processed within 7–30 business days after approval by the airline.
4. Non-Refundable Tickets
Certain promotional, discounted, or special fare tickets may not qualify for a refund. In such cases, taxes or government charges may still be refundable depending on airline policy.
5. Service Fees
Air Deal Hub may charge a service fee for processing cancellations, modifications, or refund requests. These service fees are separate from airline cancellation charges and are generally non-refundable.
6. No-Show Bookings
If a passenger does not check in or misses the scheduled flight, refund eligibility will be determined according to the airline's no-show policy.
7. Flight Cancellations by the Airline
If your flight is cancelled by the airline, refund eligibility, travel credits, or rebooking options will depend on the airline's official policy. Our team will assist you throughout the process and help you choose the best available option.
8. Duplicate or Incorrect Bookings
If you accidentally create duplicate bookings or notice an error, please contact Air Deal Hub immediately. We will coordinate with the airline to determine whether a refund or correction is possible under the applicable fare rules.
9. Refund Method
Approved refunds are generally issued through the original payment method used during booking. Depending on your bank or payment provider, additional processing time may apply before the refund appears in your account.
10. Force Majeure
Refunds for travel disruptions caused by extraordinary events, including severe weather, natural disasters, government travel restrictions, pandemics, or other circumstances beyond our control, are subject to the airline's policies and applicable regulations.
11. Refund Exceptions
Some ancillary services such as seat selection, baggage fees, travel insurance, service charges, or optional add-ons may not be refundable unless specifically permitted by the airline or service provider.
12. Customer Responsibilities
Customers are responsible for reviewing ticket conditions before confirming a booking. Providing accurate passenger details and requesting cancellations promptly can help avoid unnecessary charges or delays in refund processing.
13. Policy Updates
Air Deal Hub reserves the right to update or modify this Refund Policy at any time without prior notice. Any changes become effective immediately upon publication on our website.
Our Travel Experts Are Here To Help
Whether you need to cancel your booking, request a refund, understand airline policies, or modify your itinerary, Air Deal Hub is committed to providing reliable support every step of the way.
